Privacy Policy

Good Time Cooler Pty Ltd (Us, We, Our) (ABN 66 660 399 628) maintains a policy of strict confidence concerning your (you, your) personal information that you share with Us by using Our site and other third-party platforms.

In this Privacy Policy, we describe how Good Time Cooler collects, uses, and discloses your Personal Information when you visit or make a purchase from 

Our Privacy Policy has been developed in accordance with the Australian Privacy Act 1988 (Cth). Whilst We will comply with this Privacy Policy in respect of information provided to Us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian before using the website and the parent or guardian will be responsible for appropriately supervising the person's use of the Site.

Your privacy rights are protected by the law, and this policy does not limit those rights. This Privacy Policy explains why We collect personal information and how We collect, use and disclose your personal information.

Collecting Personal Information

The kind of personal information We collect will depend on how you interact with Our site. We will most likely collect personal information when you place an order on Our site and can include: 

  • Full name;
  • Contact details including phone number, email address, and delivery address
  • IP address, web browser 
  • Transactional details such as your credit card or debit card details; 
  • Advertising identifiers and information through the use of cookies or other tracking technologies 

Other information We may collect from you can include and can be in the form of:

  • Third-party sources and platforms including social media sites; 
  • Online marketing activities through the identification of customer shopping preferences or shopping history;
  • Web analytics and site interaction, through the use of Google analytics. 
  • Marketing preferences and marketing materials you wish to receive and the method of delivery (SMS, Email). 


How Do We Collect And Hold Your Personal Information?

There are multiple ways We collect personal and non-personal information, these include: 

  • When you purchase a product from Us;
  • When you register an account on Our site;
  • When you initiate a return via Our site;
  • Under the acceptance of Our cookies and other tracking software when browsing Our site;
  • When you interact with Our customer service team via live chat or social media channels.


Why Do We Collect Your Personal Information?

Our purpose in collecting personal information about you is to:

  • Providing goods and services to you within fulfilling your order and refunds 
  • Providing the best possible web and shopping experience through tailored content and messaging 
  • To communicate and notify you of new products, offers, giveaways, and competitions 
  • To investigate customer inquiries comments or feedback related to Our goods and service, including any customer service interactions
  •  fulfilling your order, conducting business with you, and providing you with a better web and shopping experience.

We will not collect personal information unless the information is reasonably necessary for, or directly related to one or more of Our functions. If We are unable to collect personal information We reasonably require, We may not be able to do business with you. 


How We disclose Your Personal Information

Receiving information from and about Our customers is an important part of Our business. We will not share/sell this information to third parties for profit. We may disclose personal information to other subsidiary companies, but only for the purpose of: 

  • To comply with Our legal obligations;
  • In the approach of credit reference agencies where necessary for card payments;
  • In the approach of governmental bodies, regulators, law enforcement agencies, and insurers where We are required by law to do so:


Updating Or Correcting Your Personal Information

You have the right to access, update or amend your personal information. Should you wish to access, update or correct personal information supplied to Us, you may contact Us at to make these changes. We may ask for verification of your identity to ensure that all personal information held by Us is not improperly accessed.


Promotional Communications

Within signing up to Our email or sms list, or ticking the ‘email me with news or offers’ and ‘text me with news and offers' box at checkout, you will have provided consent for Us to send direct marketing materials. If you do not wish to consent or receive these direct marketing materials, you can unsubscribe at any time, or leave the box unticked during checkout. At all relevant times when contacting you, Good Time Cooler will comply with its obligations under the Spam Act 2003 (Cth).

Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing, We will cease to process data after consent is withdrawn.

We use Instragam/Facebook (Meta Business suite) and Google to help Us show ads to you and audiences We believe would be most suited to Our products. 

We share information about your use of the site, your purchases, and your interaction with Our ads with our advertising partners. We collect and share some of this information with Our advertising partners, through the use of cookies or other similar technologies (which you may consent).

We do not use cookies to collect personal information including name, address, or other contact details. We use cookies to collect browsing and purchasing behaviour including pages viewed, products purchased, and the overall journey on Our site. 



Cookies are snippets of information that are downloaded and placed on your computer or device during the browsing and interaction of Our site. We use a number of different cookies for functional and advertising purposes. Cookies allow Us to tailor your website and marketing experience as it will ‘remember’ your computer, device, and preferences when interacting with Our site. Interactions can include:

  • logins;
  • region selections;
  • Interaction as a new or returning visitor.

We also leverage the use of cookies to optimise and improve your overall experience through: 

  • Technical purposes essential for the operation and functionality of Our site, particularly during transactions and checkout. 
  • The collection of information about your browsing and shopping patterns
  • Monitoring the success of Our marketing activities to increase your overall experience with Our product and service. 


How We Manage Cookies

The cookies stored on your computer or other devices when you access Our site are designed by:

  • Cooler, or on behalf of Cooler; and
  • third parties who participate with Us in marketing activities; 

Cookies can be managed in various ways. If you remove or block certain cookies that are essential for the function of Our website it can negatively impact your user experience and certain features of Our website might now be accessible. 


For more information regarding the cookies used during your shopping experience on Our store, refer to this link:


Changes To This Policy

We may update this Privacy Policy at any time with changes to Our practices for operational, legal, or regulatory reasons. You can check this Privacy Policy so that you are aware of any changes made. You will be deemed to have consented to such variations through your continued use of the site or continued subscription to Our marketing communications.


Questions Or Concerns

If you have any questions regarding Our Privacy Policy or wish to complain about a potential breach by Us of the Australian Privacy Principles or similar legislation, please contact Us through the details provided below and We will endeavour to respond to your request as quickly as possible.


Good Time Cooler Pty Ltd

ABN 66 660 399 628


Updated Jan 2023